General terms and conditions
The customer is responsible for providing the complete and correct delivery address.
For individual services (e.g. instant downloads), product-related conditions deviating from these GTC (e.g. deviating notice periods, deviating objection regulations) may be agreed. In the event of contradictions between these GTC and such product-related terms and conditions, the latter shall take precedence.
With regard to the warranty, the statutory provisions shall apply.
You submit a binding offer to the online shop of sanoform GmbH when you have gone through the online ordering process by inserting the information requested there and have sent the order to us by e-mail. The acceptance of the offer, i.e. the conclusion of the contract, is effected by sending the goods.
Your order data will be stored in our company. You can print out your order and view it before sending it.
Before sending your order, you should check all details again, in particular your name, address and ordered items, and make any necessary changes. Only when you have checked all the details again should you send your order to us.
The conclusion of the contract is only available in German.
The text of the contract will not be saved by sanoform GmbH after the conclusion of the contract and will not be made accessible to the customer.
Contracts are concluded with sanoform GmbH unless expressly stated otherwise.
Address:
sanoform GmbH
Ginsterweg 1
D-51427 Bergisch Gladbach
Germany
Managing Director: Dr. Jürgen Weihofen, alternative practitioner, nutritionist
Customer hotline: +49-2204-43 69 25
Fax: +49-2204-423 69 26
eMail: mail (ad) sanoform.de
Commercial register: Cologne HRB 89689
VAT number: DE224606035
Please direct any complaints to:
Phone: +49-2204-423 69 25
eMail:mail (ad) sanoform.de
in writing: sanoform GmbH
Ginsterweg 1
D-51427 Bergisch Gladbach
CANCELLATION POLICY
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is 14 days from the day on which you or a third party commissioned by you, who is not the carrier, has or has taken possession of the goods.
In order to exercise your right of revocation, you must send us
sanoform GmbH
Ginsterweg 1
D-51427 Bergisch Gladbach
Germany
Managing Director: Dr. Jürgen Weihofen, alternative practitioner, nutritionist
Customer hotline: +49-2204-423 69 25
Fax: +49-2204-423 69 26
eMail: mail (ad) sanoform.de
by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract.
In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Consequences of the revocation
If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. We will use the same means of payment for the repayment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.
You shall bear the direct costs of returning the goods.
There is no right to object to the purchase of instant downloads.
END OF THE CANCELLATION POLICY
Data protection
All personal data provided to us will be treated confidentially and in accordance with the provisions of the Federal Data Protection Act and the Teleservices Data Protection Act. They are stored for the processing of orders, the execution of services and for the maintenance and evaluation of our customer file. They will not be passed on to third parties. See also: Data protection
Disclaimer/Disclaimer
1. content of the online offer
The author accepts no responsibility for the topicality, correctness, completeness or quality of the information provided. Liability claims against the author relating to material or non-material damage caused by the use or non-use of the information provided or by the use of incorrect or incomplete information are excluded as a matter of principle, unless the author can be proven to have acted with intent or gross negligence.
All offers are subject to change and non-binding. The author expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to discontinue publication temporarily or permanently.
2. references and links
The author is not responsible for any contents linked or referred to from his pages - unless he has full knowledge of illegal contents and would be able to prevent the visitors of his site fromviewing those pages.
The author hereby expressly declares that at the time the links were created, the corresponding linked pages were free of illegal content. The author has no influence on the current and future design, content or authorship of the linked pages. For this reason, he hereby expressly distances himself from all content of all linked pages that were changed after the link was created. This statement applies to all links and references set within the author's own website as well as to external entries in guest books, discussion forums and mailing lists set up by the author. Liability for illegal, incorrect or incomplete content and in particular for damage arising from the use or non-use of such information lies solely with the provider of the site to which reference is made, and not with the party who merely refers to the publication in question via links.
3. copyright and trademark law
The author endeavours to observe the copyrights of the graphics, sound documents, video sequences and texts used in all publications, to use graphics, sound documents, video sequences and texts created by himself or to use licence-free graphics, sound documents, video sequences and texts.
All brand names and trademarks mentioned on the website and possibly protected by third parties are subject without restriction to the provisions of the applicable trademark law and the ownership rights of the respective registered owners. The mere mention of a trademark does not imply that it is not protected by the rights of third parties! The copyright for published objects created by the author himself remains solely with the author of the pages. Any duplication or use of objects such as diagrams, sounds or texts in other electronic or printed publications is not permitted without the author's agreement.
4. data protection
If the opportunity for the input of personal or business data (email addresses, name, addresses) is given, the input of these data takes place voluntarily. The use and payment of all offered services are permitted - if and so far technically possible and reasonable - without specification of any personal data or under specification of anonymized data or an alias.
5. legal validity of this disclaimer
This disclaimer is to be regarded as part of the internet publication which you were referred from. If sections or individual terms of this statement are not legal or correct, the content or validity of the other parts remain uninfluenced by this fact.
6. use of e-books and instant downloads of books
1. the purchase of e-books and books in instant download is effected with the conclusion of the contract according to clause 2. after the download the customer can use an e-book or a book in instant download for an unlimited period of time.
2. sanoform GmbH grants the customer a simple, non-transferable right to use the e-books and books in the instant download within the scope of his private activity for his own use. The right of use is unlimited in time with the proviso that the customer may permanently store the contents on up to five end devices and retrieve them there. 3.
3. a single printout is permitted for private use only. Complete or partial duplication, copying, modification or passing on to third parties is not permitted. An exception applies to the production of a copy of the file for backup purposes.
4. sanoform GmbH grants you (download customer) a licence for the Ebook. You are granted the right to download this Ebook onto a computer (with one CPU or on a multi-processor computer). The intellectual property or other protective rights to the book still remain with sanoform GmbH. You acknowledge the intellectual property rights to the book, files and backup copies on the part of the licensor. The responsibility for the use of the licence file / ebook in accordance with the contract lies with the purchaser of the programmes. 5.
The licensed ebook may not be used by you for commercial purposes or made available in any other form for commercial purposes to third parties for a fee for a limited period of time. This also applies to the sale or rental of the eBook on a computer or other storage medium or device that is sold or made available to third parties against payment for the purpose of making a profit.
The transfer of rights and obligations from this licence agreement to third parties is only possible with the consent of sanoform GmbH. The transfer of this ebook is not permitted. 7.
In accordance with §§ 69 d, e UrhG (German Copyright Act), you may not make any changes to the Ebook or have them made by third parties. Similarly, you may not break up the ebook into components, imitate it or use it in any way other than that provided for in this licence condition.
8) Should one or more of the provisions of these licence conditions be or become invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a substitute provision which comes as close as possible to the intended purpose. The place of performance is Bonn. The law of the Federal Republic of Germany shall apply.